01
Keep people away from the hazard
Stay out of floodwater and away from downed power lines. Follow evacuation and re-entry instructions from local officials. Water can hide electrical hazards, contamination and debris; a room looking calm does not establish that it is safe.
Source: CDC: Floodwater safety
02
Get qualified help for unsafe conditions
Do not enter water to reach a breaker, appliance or shutoff. If utilities or the structure may be affected, ask the appropriate emergency service, utility or qualified professional what must happen before entry. Leave contaminated-water and substantial cleanup decisions to experienced professionals.
03
Make the first contractor call useful
Describe the location, what you observed, when it began and any known safety concerns from a safe place. Ask whether the company handles this type of loss and can serve your address. Confirm availability and charges directly; an emergency-service label is not a live arrival estimate.
Primary sources reviewed November 2, 2026. This guide supports your conversations with qualified professionals; it does not assess your property or determine insurance coverage.