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Before you hire 2 minute read

Choose the company. Understand the work.

Compare relevant experience and written terms, with a few questions that go beyond the headline.

01

Check the people behind the profile

Ask about experience with your type of water damage, training and recent references. Confirm claimed certifications with their issuer. Directory details are self-reported; a published profile or verified account email is not a credential check.

Source: EPA: Flood cleanup, indoor air and health

02

Verify the business details

Confirm any license required for the work with the relevant state or local authority, and ask for current proof of insurance. Where practical, compare written estimates for the same scope. Ask why important differences exist rather than choosing on price alone.

Source: FTC: Choosing a contractor and avoiding scams

03

Read the scope before signing

Have the agreement identify the company, work, charges and expected schedule. Ask how equipment, monitoring, disposal and additional work will be billed. Avoid pressure to sign blank documents or pay the full project price upfront. Keep a copy of what you approve.

Source: FTC: Choosing a contractor and avoiding scams

Primary sources reviewed November 2, 2026. This guide supports your conversations with qualified professionals; it does not assess your property or determine insurance coverage.

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Property-owner recovery guides

Page guide · Built-in instructions

Read practical guides for safe next steps, contractor conversations and organizing your recovery.

  1. Start with First safe steps if water damage has just happened.
  2. Use the contractor checklist to prepare questions about qualifications, scope, pricing and communication.
  3. Learn what to ask about drying, documentation and insurance coordination without assuming a fixed timeline or coverage.
  4. Each guide links to primary sources. Follow local emergency instructions and get qualified help for unsafe conditions.