01
Capture the overview and the details
When safe, take room-wide photos and close-ups before cleanup or disposal. Show affected walls, floors, contents and water marks. Record identifying information such as appliance models and serial numbers when safely accessible.
02
Keep the paperwork together
Save estimates, signed authorizations, invoices, receipts and communications. Organize copies by room or date. Ask your insurer or adjuster what additional records or safe samples are needed, and let qualified workers handle hazardous materials.
03
Record the decisions as work progresses
Keep a short timeline of visits, agreed changes and who approved them. Ask the contractor for copies of its relevant photos and drying records. Store your recovery folder privately; public profiles and shared shortlist notes are not a place for claim documents or personal information.
Primary sources reviewed November 2, 2026. This guide supports your conversations with qualified professionals; it does not assess your property or determine insurance coverage.